VIEW
ECHO
An AI voice interface for luxury retail — ambient, contextual and deeply considered interaction.
AI EXPERIENCE / VOICE UX / INTERACTION DESIGN
ECHO — hero visual
DESIGN DIRECTION
THE INVISIBLE INTERFACE
The best interface is no interface. ECHO was designed to disappear — responding naturally, anticipating needs and never demanding attention.
ECHO — detail A
ECHO — detail B
ECHO — full spread visual
CREATIVE PROCESS
Voice prototyping began on day one. No screen design was attempted until the conversation model felt natural.
Luxury retail staff were involved throughout to ensure the system enhanced rather than replaced human service.
ECHO — initial concept sketch
ECHO — material study
ECHO — proportion exploration
ECHO — refined direction
SKETCH → PRODUCT
ECHO — early sketch
FIRST THOUGHT
ECHO — final outcome
FINAL FORM
THE OUTCOME
A voice experience that feels ambient rather than technological — present when needed, invisible when not.
ECHO — secondary full spread
PROJECT
ECHO
YEAR
2020
DISCIPLINE
AI EXPERIENCE
SERVICES + INDUSTRY
Voice UX AI Experience Design Interaction Design Luxury Retail / AI
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